Category: Design

Friendly Bots: Using Anthropomorphic Interface Cues Correctly

I remember sitting in a cramped, dimly lit conference room three years ago, listening to a “UX guru” drone on about how we needed to inject more “empathy” into our software through massive, expensive rebranding efforts. He was pushing these complex, high-concept theories about anthropomorphic interface cues as if adding a cartoon mascot or a […]

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